Refund policy

All sales are final.

Season 1 was made in a single run and is not being restocked. We do not accept returns, refunds, or exchanges, including for sizing.

Please check the size chart before ordering. If you are between sizes or unsure, email Support@bumequipmentclothing.com before you buy and we will help you choose.

Cancellations. You can cancel an order for a full refund any time before it ships. Email Support@bumequipmentclothing.com with your order number. Everything is made in Los Angeles and takes up to two weeks to ship, so there is usually time. Once an order has shipped it cannot be cancelled.

Damaged, defective, or incorrect items. If your order arrives damaged or defective, or is not what you ordered, email Support@bumequipmentclothing.com within 7 days of the delivery date shown on your shipment tracking. Include your order number and photographs of the item and the packaging. We will replace it where we can. Because Season 1 is a single run, a replacement in your size may not exist, and in that case we will refund you in full. This applies regardless of the all-sales-final terms above. We may decline a claim where the photographs and order details do not support it.

Customers in the United Kingdom and European Union

If you are ordering from the UK or the EU, you have a statutory right to cancel within 14 days of receiving your order, for any reason. This right applies regardless of the all-sales-final terms above.

To cancel, email Support@bumequipmentclothing.com within that window with your order number.

We will refund the price of the goods and the standard outbound delivery charge you paid, within 14 days of receiving the returned items or of your proof that they have been sent back to us, whichever comes first. Return postage back to us is your responsibility.

Items must be returned unworn, unwashed and in their original condition with any tags still attached. We may reduce or refuse a refund on items returned worn, washed, altered or incomplete.

Shipping. Once a package has been handed to the carrier it is in their hands. B.U.M. Equipment Clothing and its affiliates are not responsible for packages that are lost or stolen in transit. If the item itself arrives damaged or defective, that is covered above.

Questions about this policy can be sent to Support@bumequipmentclothing.com.